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No Call out.

Unlike many of our competitors we do not charge a separate call out fee and travel fees. Our time starts from when we arrive at your location.

Make use of time.

We charge minimum 1 hour labour charge. 95% of problems resoved within first hour. If issue resolved within 30 mins we happy to assist with other computer issues. If job requires more than 1 hour our technician will inform you and then you let technician know if you decide not to go over 1 hour.

No Fix No Charge*.

If we can not provide solution to your problem we will not charge.
Here are some examples of Solutions but not limited to these solutions such as buying third party softwares anti virus etc. buying new hardware or software, cost involved with third party for data recovery. Our charges does not include any parts or hardware or third party cost.

Home Visits

$ 110 per hour inc gst
  • Over 95% problems solved within 1st One Hour.
    $50 for every half hour after first hour.
  • No call out fees. 
  • We will find a solution to your problem, or we won’t charge you.
  • Same day, Weekend and Public Holidays Surcharge Extra. $50 one off fee.

Business Visits

$ 150 per hour in gst
  • Over 95% problems solved within 1st One Hour.
    $50 for every half hour after first hour.
  • No call out fees.
  • We will find a solution to your problem, or we won’t charge you.
  • Same day, Weekend and Public Holidays Surcharge Extra. $50 one off fee.

CONTACT FORM

Please fill in form below for more information or a call back request.

Mobirise
Address

Please note we are mobile technicians, we do not service at below address.

Head office
RooNet IT, Suite 1A Level 2
802 Pacific Highway
Gordon NSW 2072

Contacts

e: support@roonet.com.au
m: 0470 626 100

Links

FAQ 
IT News 

Opening Hours
Mon to Fri 8am to 5pm
Call or email for weekend services.