RooNet - Pricing

No Call out fees.

Unlike many of our competitors we do not charge a separate call out fee and travel fees. Our time starts from when we arrive at your location.

Make use of time.

We charge minimum 1 hour labour charge. 95% of problems resoved within first hour. If issue resolved within 30 mins we happy to assist with other computer issues. If job requires more than 1 hour our technician will inform you and then you let technician know if you decide not to go over 1 hour.

No Fix No Charge*.

If we can not provide solution to your problem we will not charge.
Here are some examples of Solutions but not limited to these solutions such as buying third party softwares anti virus etc. buying new hardware or software, cost involved with third party for data recovery. Our charges does not include any parts or hardware or third party cost.

Home Visits

$ 100 per hour inc gst

Over 95% problems solved within 1st One Hour.
$50 for every half hour after first hour if required.
No call out fees.
We will find a solution to your problem, or we won’t charge you.
Same day, Weekend and Public Holidays Surcharge Extra. $50 one off fee.

Business Visits

$ 130 per hour in gst

Over 95% problems solved within 1st One Hour.
$65 for every half hour after first hour if required.
No call out fees.
We will find a solution to your problem, or we won’t charge you.
Same day, Weekend and Public Holidays Surcharge Extra. $50 one off fee.

Contacts

e: support@roonet.com.au
m: 0470 626 100

Links

Available Hours
Mon to Fri 8am to 6pm
Call or email for emergency services.